Posted by Not Always Right
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At our library, holds are found by the first initial of the patron's last name and the last six digits of their library card number. We have too many patrons to use fewer than six. The slips of paper are taped to the spines of the books and DVDs with masking tape so people can serve themselves, then take them to the self-checkout or to us at circulation.
A man comes in to pick up his wife's holds. I explain to him how the system works, and he goes over with his wife's library card in hand. He comes back about a minute later.
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